GENERAL INFORMATION

Check-in: hand-over of the keys from 5pm.
Check-out: return of the keys within 10am.
It is still possible to check-in, if you arrive before 5pm, and use all the facilities: swimming pool, terrace, bar, restaurant, beach, playing fields, miniclub and entertainment service.
During check-in it is necessary to show a valid ID or Passport of all Guests, children of all ages included.

DAY-USE AND LATE CHECK-OUT

It is possible to book on site a day-use room (return of the keys within 8pm) or ask for a late check-out (return of the keys within 2pm). Service subject to availability and at an additional cost.

CLUB CARD

The club card, mandatory for all Guests from 3 years of age, will be paid during check-in. The card includes: entertainment service, mini-club, sport activities and usage of the fields, swimming pool with equipped terrace and one sun umbrella and 2 loungers per room,regardless of the number of Guests per room.
€7.00 per person per day (up to 3 years of age).

BOARD TYPES

SI
– Soft Inclusive.
– It includes breakfast, lunch and dinner with drinks + drinks and snacks at the bar*.
– Always available.
* see details under “Soft Inclusive”

SOFT INCLUSIVE

The Soft Inclusive rate includes still and sparkling water in a bottle, white and red wine of the house, beer, cola, lemonade and orange soda from a beverage dispenser at the restaurant. At the Central Bar, from 10am to 10pm, and during the opening hours of the Beach Bar the Soft Inclusive includes: still and sparkling water, cola, lemonade, orange soda, peach or lemon iced tea, a selection of juices, mint or lemon granita, espresso, macchiato or decaf coffee, cappuccino, milk, latte macchiato, the and camomile.
At the Central Bar:
– late light breakfast (9.30am – 11am).
– Cocktail of the house (7.15pm – 7.45pm).
At an additional cost: national and international alcoholic drinks and spirits, all drinks in a bottle or can, ice cream, snacks, light or zero drinks, all packaged products and everything not listed under the Soft Inclusive section.

PREMIUM PACKAGE

By purchasing the Premium Package you can start your holidays by spoiling yourself and enjoy a lot of services:
The Premium Package costs €32.00 per person per night (€220.00 per week) and includes:
a. First drink supply for minibar: 2 x 0,5 L bottle of still water – 2x 0,5 L bottle of sparkling water – 4x drinks.
b. Every Day: 1 x 0,5 L bottle of still water – 1x 0,5 L bottle of sparkling water.
c. Fruits on arrival day.
d. Evening housekeeping service.
e. Two beach towels twice a week.
f. Early check in from 11am (based on availability).
g. Late check-out till 1pm.

FIRST AND SECOND ROW ON THE BEACH

One sun umbrella and two loungers in the first or second row at the beach can be booked on site at an additional cost. The service is subject to availability.
Per week: First row €280.00 | Second row €210.00

DEPOSIT AND BALANCE

– A 30% deposit of the whole amount is requested during confirmation.
– Final payment during check-in.

CANCELLATION POLICY

The following information applies to the refundable rates:
– Up to 30 days before your scheduled arrival date: 10% fee of your total amount.
– From 29 to 21 days prior to your scheduled arrival date: 30% fee of your total amount.
– From 20 to 11 days prior to your scheduled arrival date: 50% fee of your total amount.
– From 10 to 3 days prior to your scheduled arrival date: 75% fee of your total amount.
– From 2 days up to the arrival date: 100% of your total amount.
– No show or early check-out: 100% fee of your total amount.
It is not possible to modify or cancel for free a non-refundable rate.

REQUESTS DURING CONFIRMATION

Any requests made during the booking phase relating to preferences or particular needs (e.g. ground floor room), are only subject to availability and not guaranteed.

INFANT

Infant: 0/2 years of age.
– Infant flat rate: €14.00 per day (whether he sleeps in your own cot or in the bed with the parents).
– Cot: €15.00 per night.
– Pushchairs upon request, only a limited number is available and a deposit is requested.

BABY CARE AREA

A baby care area, a place for our little Guests, is available during the opening hours of the restaurant and equipped with bottle warmer and a microwave. You can also find a daily menu for our little Guests, with pasta, sauces, vegetable and meat broth, vegetable purée, fresh tomato sauce, boiled meat and fish. Fresh and powder milch, baby food and other specific products are not available.

TAKE-AWAY LUNCH

If you would like to go on a one-day trip, you have the possibility to take with you a packed lunch, that will replace the meal at the restaurant. The take-away lunch needs to be reserved at the reception the day before within 7pm.
The packed lunch is also available as extra meal at the price of €15.00 per person.

BEACH TOWELS

At the reception you can rent beach towels at an additional cost.
The service is upon request. A deposit is needed and will be refunded when returning the towels.
Deposit: €20.00 (per item).
Rent: €2.50 (per day and per towel with change included).

BAZAAR

At our bazaar you can find basic items for the beach and for the kids, as well as newspapers, cigarettes, souvenirs and much more.
It is also possibile to ask the purchase of specific products for children or pharmaceutical at the reception.

MASSAGE

Get rid of all your tensions and free your mind and body at our massage centre thanks to the help of professional massage therapists whose offer is intended to women and men of all ages.

WI-FI

Wi-Fi is for free and available at the Reception only.

LAUNDRY AND IRONING SERVICE

You will find in your room info and prices for the laundry and ironing service (dry-cleaning also available).

PARKING AREA

You can park your car or motorbike outside and all around the Club Hotel in an unsupervised car park.

SERVICES UPON REQUEST

Some services are only available upon request and after reservation (e.g. doctor, baby-sitting, hairdresser).

PETS

Only a limited number of pets is allowed in our Club Hotel and a request during reservation is needed.
Allowed pets: dogs, cats, rabbits, and small birds. They must weigh max. 5kg. The price is €10.00 per day per animal and €70.00 for the final sanitization of the room.
Transport box or a leash are mandatory. Animals cannot access the beach, sport fields, playground, bar, restaurant, and private beach property.
According to our regional law, all animals do not have access to the beach, except for dedicated dog beaches, from 8am to 8pm.

EXTRA MEALS

Extra dinner and lunch can be booked on site and include still, or sparkling water served in bottles, white and red wine of the house, beer, coca-cola, orange soda e lemonade from a beverage dispenser.
Adult: €30.00 Child: €15.00 | Infant: free

VEGETARIAN AND/OR VEGAN MENU

The restaurant doesn’t offer a vegetarian and/or vegan menu. The Chef can propose a dish that satisfy these diets, if the buffet doesn’t already offer something in line with these dietary preferences (e.g. pasta with zucchini).

ALLERGIES AND FOOD INTOLERANCES

It is necessary during reservation to inform our Staff about any sort of allergies or food intolerances you might have.
The Club Hotel does not have a dedicated kitchen for gluten free meals; therefore, we cannot guarantee that our fresh meals have no gluten.

TOURIST TAX

The district of Orosei does not request as of now the payment of a tourist tax.

MONEY CHIP

Payments at the bar and the restaurant can be made only by using a money chip, that you will receive together with an identification bracelet, which allows all our Guests to enjoy their holidays without worrying about having cash with them all the time.
The money chip can be charged at the reception with cash, credit or debit card. The deposit and the credit left will be refunded when the money chip will be given back to our Staff.

ACCEPTED PAYMENT METHODS

Cards: Debit card, American Express, Visa, Euro/Mastercard, CartaSi.
Cash: From 1st July 2020 till 31st December 2021 our Guests with an Italian residency can pay up to €1,999.00 with cash, whereas the limit is fixed on €15,000.00 for our foreign Guests.

HOW TO REACH US

AIRPLAIN
Olbia Costa Smeralda Airport (OLB)
– 63km | 60 minutes by car.
Alghero-Fertilia Riviera del Corallo Airport (AHO)
– 192km | 147 minutes by car.
Cagliari Elmas Airport (CAG)
– 225km | 145 minutes by car.

FERRY BOAT
Port of Olbia
– 62km | 60 minutes by car.
Port of Golfo Aranci
– 95km | 75 minutes by car.
Port of Arbatax
– 137km | 120 minutes by car.
Port of Cagliari
– 231km | 150 minutes by car.

TRANSFER FROM/TO OLBIA

– Olbia airport or port: €45.00 per person each way (1-8 ppl).
– Children from 0 to 3 years old: 50% discount.
– Child car seat: free of charge upon request.
– Minimum cost: 2 adult fees.
– Additional charge for night service (from 8pm to 7:30am) €90.00 each way.
– All rates are inclusive of VAT and must be paid on site.
– In case of no-show you will be charged the amount corresponding to the service.
Transfer must be confirmed 10 days before your arrival date. You also must communicate from which port/airport you start your journey and the time of your departure/arrival.

PLEASE NOTE

– All stays include full board with Soft Inclusive, 5 or 7 nights are requested depending on the period.
– The Club Hotel is not suitable for people with disabilities due to the high number of staircases.

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